At The Goal Enterprises, we want you to be completely satisfied with your purchase. Our return policy is designed to ensure a hassle-free experience in case you need to make a return or exchange. Please review the following guidelines:

Eligibility for Returns:

• Items must be unused, in their original condition, and with all tags attached.
• Returns are accepted within 30 days from the date of purchase.

How to Initiate a Return:

• Contact our customer support at dasmineorr@yahoo.com to initiate the return process.
• Provide your order number, the item(s) you wish to return, and the reason for the return.

Return Shipping:

• Customers are responsible for return shipping costs unless the return is due to a defect or error on our part.
• We recommend using a trackable shipping service for your return.

Refund Process:

• Once we receive your returned item(s), we will inspect them and initiate the refund process.
• Refunds will be issued to the original payment method within 7-10 business days.

Exchanges:

• If you wish to exchange an item, please contact us at dasmineorr@yahoo.com to arrange the exchange process.

Non-Returnable Items:

• Certain items, such as personalized or intimate goods, are not eligible for return due to hygiene and safety reasons.

Damaged or Defective Items:

• In the rare event that you receive a damaged or defective item, please contact us immediately at dasmineorr@yahoo.com, and we will assist you in resolving the issue.

By shopping with The Goal Enterprises, you agree to abide by our return policy. We appreciate your understanding and cooperation in making your shopping experience exceptional. If you have any questions or concerns, please don't hesitate to reach out to us at dasmineorr@yahoo.com.